SMB Voice Support Agent – UAE Telecom
Job description
We’re hiring B2 English speakers to support Small & Medium Business customers for a UAE telecom project (insourced staff) in Maadi.
Campaign Overview
Campaign Type: Voice Support (SMB Clients)
Supported Country: United Arab Emirates
Location: Degla Square, Maadi – Cairo
Hiring Requirements
Gender: Males only
Language Requirement: B2 English (strict)
Education: Bachelor’s degree or equivalent
Experience: Fresh graduates are welcome
Skills:
- Strong English communication
- Confidence in managing business support calls
Work Conditions
Interaction Type: Voice Calls
Work Type: On-site – Maadi
Shifts: Rotational weekly (morning, night, overnight)
Shift Duration: 8 hours + 1-hour break
Days Off: 2 weekly (80% consecutive)
Training Details
Duration: 2 months
Schedule: 8 hours + 1-hour break (8 AM or 3 PM)
Days Off: 2 weekly
Training Salary: Fully paid
Compensation Package
Net Salary: EGP 15,887
Gross Salary: EGP 19,100
-- Base Salary: EGP 13,254
-- Variable: EGP 2,633
Training Salary (Net): EGP 13,254 per month
Other Benefits
Social & Medical Insurance: Provided day one
Employment Type: Insourced staff
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